About Us
Oasis Palm Tourism has been at the forefront of providing excursion services in Dubai for the last 21 years. It owns and operates its safari camps. It also has its own fleet of safari vehicles, city tour coaches, and buses. The company has well-trained staff who are committed to enhancing guest satisfaction always. The company has a huge online presence through various websites that not only provide the latest information about its products and services but also interface with customers through chats.
Company History
Oasis Palm Tourism was established in 2003 by Mr. Ishrat Ali Khan, a visionary driven by disrupting the market by providing excursion services through its own fleet of vehicles, dhows, coaches, safari vehicles, transfer vehicles, and camps. The company has always been at the forefront of continuously using technology to improve its services and communication. In the last 21 years, it has crossed many milestones and has become a preferred partner for many destination management companies (DMCs).
What We Do
At Oasis Palm Tourism, we basically provide excursions. Our three important products are: 1) Desert Safar, b) Dhow Cruise Dinner, and 3) City Tours. However, there are many services and activities included in these products. For example, we provide various packages in Dhow Cruise and Desert Safari, and for almost all packages, we provide BBQ dinner and Arabic entertainment in Arabic-style campsites. We also provide Quad Biking services to our guests at our campsite as a separate product. We operate two Dhow cruises: 1) Dhow Cruise Marina and 2) Dhow Cruise Dubai Creek. We also operate city tours of Abu Dhabi, Dubai, and Al Ain. Apart from these services, we operate Musandam and Dibba Dolphin tours. We also provide transfer services. All our activities are focused on excursions, hospitality, and tourism.
Vision
Our vision at Oasis Palm Tourism is to be the most reliable, diversified, and technology-driven tourism company. We strive to build a reputation solely for the satisfaction of our customers, making them feel valued and important.
Mission
- Our mission is to enhance customer satisfaction through
- Providing timely, reliable, and predictable services
- Expand into carefully chosen markets and products
- Ensure cost and time efficiency across all our processes
Services
1. Desert Safari
2. Premium and Deluxe Campsite
3. Dhow Cruises
a. Marina
b. Dubai Creek
4. City Tours
a. Dubai City Tour
b. Abu Dhabi City Tour
c. Al Ain City Tour
5. Musandam Dolphin Safari
6. Musandam Dibba Excursion
Target Market
We have two target markets: direct tourists who buy our services from our websites and destination Management companies who act as our sales agents. We take it as our responsibility to treat them as our customers and make every effort to keep them happy. Our customers are from the UAE, and tourists from all over the world come to Dubai. We consider ourselves a global company as our customers come globally.
Social medium
As a tourism company, we have a huge social media presence. Through this, we listen to our customers, see their comments, post our latest product videos, and improve our services. Check us out on Facebook, Instagram, YouTube, Twitter, and Pinterest.
Frequently Asked Question
- Where is your company located?
Our company is in Deira, Dubai, United Arab Emirates. - Do you have a special permit to operate campsites?
Yes, it has a special permit to operate its desert campsites, Dhows, and safari vehicles. - What kind of professionals do you appoint in your company?
We employ competent and educated professionals to serve customers, including Customer Service agents, tour guides, F&B, Dhow navigators, Finance and Accounts, and IT people. We also have social media experts, bloggers, content creators, and CRM experts.
